Halo Garage Policies

Privacy Policy

Halo Garage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase.

01

Information We Collect

When you visit or make a purchase from Halo Garage, we may collect certain personal information, including:

  • Name and surname.
  • Email address.
  • Telephone number.
  • Billing and shipping addresses.
  • Payment information.
  • Order history.
  • IP address and device information.
  • Website usage information collected through cookies and analytics technologies.

We collect only the information necessary to provide our products and services effectively.

02

How We Use Your Information

Halo Garage uses customer information for purposes including:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Communicating regarding orders and deliveries.
  • Improving our website, products and services.
  • Sending marketing communications where consent has been provided.
  • Detecting and preventing fraud or unauthorised activity.
  • Complying with legal obligations.
03

Marketing Communications

Customers may choose to subscribe to Halo Garage marketing communications, newsletters and promotional updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Halo Garage will only send marketing communications where permitted by applicable law.

04

Cookies & Analytics

Halo Garage uses cookies and similar technologies to enhance website functionality, improve user experience and analyse website performance.

Cookies may be used to:

  • Remember customer preferences.
  • Maintain shopping cart functionality.
  • Measure website traffic and engagement.
  • Improve website performance.
  • Deliver relevant advertising.

We may use analytics and advertising technologies provided by third parties including Google, Meta and Shopify.

05

Sharing Information With Third Parties

Halo Garage may share customer information with trusted third-party service providers where necessary to operate our business.

These providers may include:

  • Payment processing providers.
  • Courier and logistics partners.
  • Website hosting and ecommerce providers.
  • Email marketing providers.
  • Analytics and advertising platforms.

We do not sell customer personal information to third parties.

06

Data Security

Halo Garage takes reasonable technical and organisational measures to safeguard personal information against unauthorised access, disclosure, loss, misuse or alteration.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

07

Your Rights

Subject to applicable law, customers may have the right to:

  • Access personal information held about them.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Object to certain processing activities.
  • Withdraw consent to marketing communications.

Requests relating to personal information may be submitted by contacting Halo Garage directly.

08

POPIA Compliance

Halo Garage is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") of South Africa.

We process personal information lawfully, responsibly and transparently and only for legitimate business purposes.

09

Changes To This Policy

Halo Garage reserves the right to update or amend this Privacy Policy at any time.

Any changes will become effective upon publication on this website.

Customers are encouraged to review this policy periodically to remain informed of any updates.